Decision support systems applications research: A bibliography (1988-1994)

1997

Sean B. EOM is Professor of Management, Department of Management, Donald L. Harrison College of Business Administration, Southeast Missouri State University, Cape Girardeau, MO 63701, U.S.A.

Sang M. LEE is University Eminent Scholar, Regents Distinguished Professor, Chairman of the Management Department, University of Nebraska, Lincoln, NE 68588, U.S.A.

Chellapa SOMARAJAN is Associate Professor of Management, Department of Management, Donald L. Harrison College of Business Administration, Southeast Missouri State University, Cape Girardeau, MO 63701, U.S.A.

Eyong B. KIM is Visiting Assistant Profess of Management, Department of Management, College of Business Administration, Drake University, Des Moines, IA, U.S.A.

Introduction: We are grateful to the Editor of OR Insight, Professor Stephen Ward, for granting permission to publish this bibliography on this website. This paper provides a comprehensive bibliography of SDSS applications, excluding proceedings papers and doctoral dissertations, from May 1988 through 1994. The survey is conducted to provide information to both academicians and practitioners about the areas in which specific DSS are reported and to provide insight to DSS practitioners and researchers. A total of 271 DSS application articles are compiled and classified according to 15 different application areas. This survey also identified the top 19 American and European journals that have published DSS application articles over the last 7 years.

For further details of this survey, Readers are referred to the following two articles:

Eom, S.B., Lee, S.M., Somarajan, C., and Kim, E.B. Decision support systems applications - a bibliography (1988-1994), OR Insight, Vol. 10, Issue 2, April-June 1997, pp. 18-32.

Eom, S.B., Lee, S.M., Kim, E.B., and Somarajan, C., "A Survey of Decision Support System Applications, Journal of the Operational Research Society, Vol. 49, No. 2, February 1998, pp. 109-120.

Table 1. Classification by application areas

1. Corporate Functional Management [194/271]

1.1 Accounting/Auditing [3/194]

• Auditing health insurance claims [152]
• Estimating pencil manufacturing cost [14]
• Stochastic cost volume profit analysis [193]

1.2 Finance [20/194]

• Asset-liability management [109,140,168]
• Cash management and debt planning [58,177]
• Capital budgeting [230]
• Evaluating financial risks [151, 219]
• Financial analysis and diagnosis [135]
• Funding strategic product development [128]
• Locating banks [162]
• Managing portfolio [174]
• Planning in mergers and acquisitions [64]
• Selecting R&D project [229]
• Structuring optimal lease [148]
• Real estate appraisal and investment [66,241]
• Setting interest rates for money market deposit accounts [39]
• Small business financial planning [46, 227]

1.3 Human Resources Management [8/194]

• Manpower planning [61,81,92,253,254]
• Massive personnel assignment [53]
• Resolving labor management dispute [232]
• Tracking critical human resources information [207]

1.4 International Business [4/194]

• Allocating investment funds in MNCs [160]
• Analyzing international investment options [117]
• Planning global logistics [163]
• Planning global marketing/production/distribution [159]

1.5 Information Systems [37/194]

Data Communication

• Evaluating LAN topologies [70,145]
• Designing a fiber optic WAN [182]

DSS Generators

Application(domain)-independent system for supporting

• group decision making [88,143,155,195,245,247]
• massive data retrieval and extraction [37]
• MCDM problems [11,29,111,133,255,256]
• consensus reaching processes [76]
• generating and exploring alternatives [10,149]
• decision conferencing [251]
• multicultural/multilingual communication [5]
• small groups decision making under uncertainties [86]
• modeling tasks [33,131,142,157]
• the Japanese style of group decision making [263]

Systems Analysis, Design, Development & Evaluation

• Designing online retail banking systems [173]
• Evaluating MIS Effectiveness [12]
• Joint application development [147]
• Optimizing MIS project portfolio mix [132]
• Systems analysis and planning [129]
• Strategic planning of system development [264,270]

Information Resources Management

• Planning information systems security [271]
• Supercomputer acquisition and capacity planning [36]

1.6 Marketing [25/194]

• Allocating retail space in retail outlets [218]
• Competitive pricing and market share [89,94,125,153]
• Designing freight networks [28,183,186] and

integrated distribution systems [198]

• Distribution planning [51,83,156]
• Logistics planning and vehicle scheduling [54,55,91,126,138,139,206,250]
• Managing hazardous material shipments [21,178]
• Media planning for advertising agencies [192]
• Measuring direct product profitability in retail merchandising [63]
• Selecting telemarketing sites [224]

1.7 Production and Operations Management [79/194]

A. Planning for Demand

• Designing sampling procedures for accurate estimation of electrical demand [166]
• Forecasting rotable aircraft parts demand [237]

B. Master Scheduling

• Production planing [25,87,103,134,161,165]
• Production planning and control [184,233]

C. Operations Scheduling and Control

• C1. Manufacturing Industry
• Designing electronics test facilities [214]
• Managing manufacturing logistics and dispatch [93,231]
• Operations scheduling [1,2,4,23,49,119,136,217,226,242,265]
• Operations control [77,146,181]
• Process planning [47]
• Planning for offshore drilling [239]
• Project scheduling [3,170,202] and termination [210]

C2. Service Industry

• Airline arrival slot allocation system [8,252]
• Integrated management of fleet [175]
• Scheduling courier vehicle [106], flight [267], and day-off assignment for airlines cockpit crew [269]
• Train dispatching [122,123,187]

D. Operations Design

• Evaluating personal and machine productivity [95]
• Gasoline blending and planning refinery operations [60]
• Managing quality control process [114]
• Product design [52,121,144,169,249]
• Selecting machines in integrated process planning [96]
• TQM consultant [85]

E. Capacity Planning

• Automating factory [221]
• Capacity planning [102,118,190]
• FMS configuration [6]
• FMS Scheduling and control [45,110,179,235]
• Just in time production [172]
• Line-balancing [19,48]
• Personnel assignment within FMS production cell [35]
• Setup reduction investment [130]
• Selecting robot [259]

F. Inventory Planning

• Inventory planning [105,158] and control [209]
• Material requirement planning [120]

G. Resource Management

• Designing materials management processes [225]
• Procurement in business volume discount environments [203]
• Purchasing and material management of large projects [199]
• Selecting suppliers [44,72,99,243,244,258,260]

1.8 Strategic Management [12/194]

External environment and industry analysis [16,257]

Strategic analysis of

• mergers and acquisitions [64]
• multi-level (corporate, division, department) and multi-functional corporate planning [15, 188]
• product/market position [18]

Grand strategy selection (managing a portfolio of new product development research projects, and terminating projects) [116,238]

• Strategy control and evaluation [67]
• Decision conferencing for Strategic planning [185]
• Integrated strategic planning process support [164]
• Managing organizational crisis [171]

1.9 Multifunctional Management [6/271]

• Multirefinery, multiperiod capital investments planning for expanding refining capacity [34]
• Budgeting and manpower planning [65]
• Strategic production and distribution planning [213]
• Manpower and vehicle scheduling [24]
• Integrated multifunctional systems for chemical production [266]
• Supporting reciprocally interdependent decisions [234]

2. Education [14/271]

• Allocate interview slots of campus recruiter [141]
• Assigning students to group projects [194,262]
• Designing an MBA Program [112]
• Teacher union negotiation [73]
• University admission policy [69,150]]
• University funds management [246]
• Scheduling general examinations [41], academic courses [62,79], and instructors [167]
• School districting [80]
• Strategic planning support for school managers [113]

3. Government [28/271]

• Allocating inspection resources [137]
• Analyzing energy policy [13,98]
• Assessing flood risks [30]
• Cost-benefit-risk analysis of safety backfit for nuclear power reactor [248]
• Decision conferencing for systems planning [208]
• Designing a service territories network [200]
• Developing national economic policy [215]
• Environmental planning [124]
• Evaluating multistage investment in coal production [222]
• Evaluating motor vehicle taxation legislation [211]
• Facilitating the quality improvement process [59]
• Facility and equipment planning [43]
• Hurricane mitigation planning [20]
• Improving decision practice in youth probation service [212]
• Managing pavement rehabilitation [115]
• Manpower planning and scheduling [154,189,236]
• Planning nuclear emergency evacuation [108]
• Planning statewide highway networks [50]
• Planning and evaluating NASA Space Projects [42,196]
• Proactive debt management [104]
• Scheduling the Olympic games [9]
• Strategic decision and information system for government cabinet [68]
• Tracking criminal histories [75,127]

4. Hospital and Health-Care [9/271]

• Assigning family practice residents to clinics [84]
• Allocating resources in public health organization [40]
• Controlling healthcare costs [201]
• Productivity and cost accounting and case mix [38,191]
• Planning and locating health facilities [57]
• Planning district healthcare services [17]
• Resource requirements planning for HIV/AIDS population [27,197]

5. Military [10/271]

• Allocating military units to tasks [32]
• Assessing the combat capability of Air Force weapon systems [240]
• Forecasting The Army's enlisted personnel [261]
• The Army's teleconferencing systems [101]
• Managing the Army's facility [100]
• Managing Naval electronic warfare [56]
• Planning housing supply [82]
• Modernizing and optimizing helicopter fleet [31]
• Procuring military equipment [7]
• Scheduling the operation desert storm airlift [107]

6. Natural Resources [3/271]

• Allocating pelagic fish quota [228]
• Evaluating an area for landslide favourability [97]
• Wildfire disaster declarations [216]

7. Urban and Community Planning [7/271]

• Managing mass transit personnel and resources [220,223]
• Managing urban traffic [22]
• Planning large-scale event in local public sector [180]
• Public library budgeting [90,176]
• Routing and scheduling sanitation vehicle [26]

8. Miscellaneous [6/271]

• Assigning referees for editors [205]
• Planning potplant nurseries [204]
• Preparing/dispatching telegrams [74]
• Scheduling for a sport league [71,78]
• Selecting tenant [268]

A categorized bibliography on DSS Applications

[1] Adelsberger, H.H., and Kanet, J.J., "The leitstand a new tool for computer integrated manufacturing", Production & Inventory Management Journal 32/1 (1991) 4348.

[2] Adler, L., Fraiman, N., Kobacker, E., Pinedo, M., Plotnicoff, J.C., and Wu, T.P., "BPSS: A scheduling support system for the packaging industry", Operations Research 41/4 (1993) 641648.

[3] Aerts, A.T.M., Jansen, A., Klieb, L., Noorlander, C., and Wolf, G., "PLATE: A decision support system for resource constrained scheduling problems", European Journal of Operational Research 79/2 (1994) 158166.

[4] Aggarwal, A.K., Vemuganti, R.R., and Fetner, W., "A model based decision support system for scheduling lumber drying operations", Production and Operations Management 1/3 (1992) 320328.

[5] Aiken, M., Martin, J., Shirani, A., and Singleton, T., "A group decision support system for multicultural and multilingual communication", Decision Support Systems 12/2 (1994) 9396.

[6] Aly, A.A., and Subramaniam, M., "Design of an FMS decision support system", International Journal of Production Research 31/10 (1993) 22572273.

[7] Anderson, E.E., and Chen, Y. M., "A decision support system for the procurement of military equipment", Naval Research Logistics 35 (1988) 619632.

[8] Andersson, S.E., Boye, S., and Mikkelsen, G., "Aircraft parking for passenger services at Scandinavian Airlines: An organizational study in using early decision support technology", International Journal of Technology Management 7/6-8 (1992) 508520.

[9] Andreu, R., and Corominas, A., "SUCCESS92: A DSS for scheduling the Olympic games", Interfaces 19/5 (1989) 112.

[10] Angehrn, A.A., and Lüthi, H., "Intelligent decision support systems: A visual interactive approach", Interfaces 20/6 (1990) 1728.

[11] Antunes, C.H., Almeida, L.A., Lopes, V., and Clímaco, J.N., "A decision support system dedicated to discrete multiple criteria problems", Decision Support Systems 12/4-5 (1994) 317335.

[12] Ashqar, A., Reithel, B.J., Aiken, M.W., and Shirani, A., "Use of a group support system to evaluate management information system effectiveness", Journal of Systems Software 24/3 (1994) 267275.

[13] Assimakopoulos, V., Charalambopoulos, C., and Samouilidis, J.E., "Combining decision support tools and knowledge-based approach for the development of an integrated system for regional energy planning", Energy Systems and Policy 15/4 (1991) 245255.

[14] Austin, W.C., and Eom, H.B., "Decision support that anticipates the effects of variable prices", Financial & Accounting Systems 6/4 (1991) 3036.

[15] Badiru, A.B., Pulat, P.S., and Kang, M-K., "Decision support system for hierarchical dynamic decision making", Decision Support Systems 10/1 (1993) 118.

[16] Barnikow, A., Behrendt, U., Hartmann, K., and Scharni, M., "DICTUM: Decision support system for analysis and synthesis of large-scale industrial systems part 1: Components", Computers in Industry 18 (1992) 135153.

[17] Beech, R., Brough, R.L., and Fitzsimons, B.A., "The development of a decision support system for planning services within hospitals", Journal of the Operational Research Society 41/4 (1990) 9951006.

[18] Belardo, S., Duchessi, P., and Coleman, J.R., "A strategic decision support system at Orell Fussli", Journal of Management Information Systems 10/4 (1994) 135157.

[19] BenArieh, D., and Balaila, I., "A decision support system for machine selection with load balancing", Computers & Industrial Engineering 22/4 (1992) 459467.

[20] Berke, P., and Stubbs, N., "Automated decision support systems for hurricane mitigation planning", Simulation (1989) 101-109.

[21] Beroggi, G.E.G., and Wallace, W.A., "A prototype decision support system in hypermedia for operational control of hazardous material shipments", Decision Support Systems 12/1 (1994) 112.

[22] Bielli, M., "A DSS approach to urban traffic management", European Journal of Operational Research 61/1-2 (1992) 106113.

[23] Bitran, G.R., and Devanath, T., "Development and implementation of a scheduling system for a wafer fabrication facility", Operations Research 36/3 (1988) 377395.

[24] Blais, J., Lamont, J., and Rousseau, J., "The HASTUS vehicle and manpower scheduling system at the société de transport de la communauté urbaine de Montréal", Interfaces 20/1 (1990) 2642.

[25] Bloemen, R., and Maes, J., "A DSS for optimizing the aggregate production planning at Monsanto Antwerp", European Journal of Operational Research 61/1-2 (1992) 3040.

[26] Bodin, L., Fagin, G., Welebny, R., and Greenberg, J., "The design of a computerized sanitation vehicle routing and scheduling system for the town of Oyster Bay, New York", Computers & Operations Research 16/1 (1989) 4554.

[27] Bosworth, K., and Gustafson, D.H., "CHESS: Providing decision support for reducing health risk behavior and improving access to health services", Interfaces 21/3 (1991) 93104.

[28] Braklow, J.W., Graham, W.W., Hassler, S.M., Peck, K.E., and Powell, W.B., "Interactive optimization improves service and performance for Yellow Freight System", Interfaces 22/1 (1992) 147172.

[29] Brans, J.-P., and Mareschal, B., "The PROMCALC & GAIA decision support system for multicriteria decision aid", Decision Support Systems 12/4-5 (1994) 297310.

[30] Brimicombe, Allan J., "Flood risk assessment using spatial decision support systems", Simulation 59/6 (1992) 379380.

[31] Brown, G.G., Clemence, R.D., Teufert, W.R., and Wood, R. K., "An optimization model for modernizing the Army's helicopter fleet", Interfaces 21/4 (1991) 3952.

[32] Brown, G.G., and Vassiliou, A.L., "Optimizing disaster relief: Realtime operational and tactical decision support", Naval Research Logistics 40 (1993) 123.

[33] Buchanan, I., and McKinnon, K., "An animated interactive modeling system for decision support", European Journal of Operational Research 54/3 (1991) 306317.

[34] Buchanan, J.E., Garven, S.C., Genis, O., Shapiro, J.F., Singhal, V., Thomas, J.M., and Torpis, S., "A multirefinery, multiperiod modeling system for the Turkish petroleum refining industry", Interfaces 20/4 (1990) 4860.

[35] Bühner, R., and Kleinschmidt, P., "Reflections on the architecture of a decision support system for personnel assignment scheduling in production cell technology", Decision Support Systems 4/4 (1988) 473480.

[36] Burd, S.D., and Kassicieh, S.K., "Decision support for supercomputer acquisition", Operations Research 39/3 (1991) 366377.

[37] Bustamente, G.G., and Sorenson, K., "Decision support at lands' End an evolution", IBM Systems Journal 33/2 (1994) 228238.

[38] Butters, S., and Eom, S.B., "Decision support systems in the healthcare industry", Journal of Systems Management 43/6 (1992) 2831.

[39] Cale, E.G., Jr., and Ericksen, S.E., "Design and implementation issues for a banking decision support system", Journal of Systems Management 45/4 (1994) 1821.

[40] Carrizosa E., Conde, E., Fernández, F.R., and Puerto, J., "A management tool for indicatorsupported systems: A public health service application", European Journal of Operational Research 61 (1992) 204214.

[41] Carter, M.W., Laporte, G., and Chinneck, J.W., "A general examination scheduling system", Interfaces 24/3 (1994) 109120.

[42] Castillo, D.G., Dolk, D.R., and Kridel, D.J., "GOST: An active modeling system for costing and planning NASA space programs", Journal of Management Information Systems 8/3 (1991) 151169.

[43] Cebry, M.E., deSilva, A.H., and DiLisio, F.J., "Management science in automating postal operations: Facility and equipment planning in the United States postal service", Interfaces 22/1 (1992) 110130.

[44] Chan, J.C.M., Hui, Y.Y., and Sculli, D., "Computerization of production management information: A case study in a food processing factory", Computers in Industry 18 (1992) 9198.

[45] Chaturvedi, A.R., Hutchinson, G.K., and Nazareth, D.L., "Supporting complex realtime decision making through machine learning", Decision Support Systems 10/2 (1993) 213233.

[46] Chen, K.C., "Developing decision support systems for small business management: A case study", Journal of Small Business Management 27/3 (1989) 1122.

[47] Chitta, A.K., Shankar, K., and Jain, V.K., "A decision support system for process planning", Computers in Industry 14/4 (1990) 307318.

[48] Chu, C.-H., Wang, H.-P., and Chu, Y.-C., "On the decision of an intelligent microbased DSS for line balancing", Computers & Industrial Engineering 14/4 (1988) 419427.

[49] Claassen, G.D.H., and van Beek, P., "Planning and scheduling lines in food industry", European Journal of Operational Research 70 (1993) 150158.

[50] Cochran, J.K., and Chen, M., "An integrated multicomputer DSS design for transport planning using embedded computer simulation and database tools", Decision Support Systems 7/2 (1991) 8797.

[51] Cohen, M., Kamesam, P.V., Kleindorfer, P., Lee, H., and Tekerian, A., "Optimizer: IBM's multiechelon inventory system for managing service logistics", Interfaces 20/1 (1990) 6582.

[52] Collins, J.J., Sparks, R.A., Tarrant, K., and Sumichrast, R.T., "A decisionsupport system for strip inventory consolidation", Production & Inventory Management Journal 32/4 (1991) 6468.

[53] Constantopoulos, P., "Decision support for massive personnel assignment", Decision Support Systems 5/4 (1989) 355363.

[54] Couillard, J., "A decision support system for vehicle fleet planning", Decision Support Systems 9/2 (1993) 149159.

[55] CoutinhoRodrigues, J.M., Climaco, J.C.N., and Current, J. R., "A PCbased interactive decision support system for two objective direct delivery problems", Journal of Business Logistics 15/1 (1994) 305322.

[56] Dargam, F.C.C., Passos, E.P.L., and Pantoja, F.D.R., "Decision support systems for military applications", European Journal of Operational Research 55/3 (1991) 403408.

[57] Datta, S., and Bandyopadhyay, R., "An application of O.R. in microlevel planning in India", Computers & Operations Research 20 (1993) 121132.

[58] Dempster, M.A.H., and Ireland, A.M., "Objectoriented model integration in a financial decision support system", Decision Support Systems 7/4 (1991) 329340.

[59] DeSanctis, G., Poole, M.S., Desharnais, G., and Lewis, H., "Using computing to facilitate the quality improvement process: The IRSMinnesota project", Interfaces 21/6 (1991) 2336.

[60] DeWitt, C.W., Lasdon, L.S., Waren, A.D., Brenner, D.A., and Melhem, S.A., "Omega: An improved gasoline blending system for Texaco", Interfaces 19/1 (1989) 85101.

[61] Dijkstra, M.C., Kroon, L.G., Salomon, M., van Nunen, J.A.E.E., and van Wassenhove, L.N., "Planning the size and organization of KLM's aircraft maintenance personnel", Interfaces 24/6 (1994) 4758.

[62] Dinkel, J.J., Mote, J., and Venkataramanan, M.A. "An efficient decision support system for academic course scheduling", Operations Research 37/6 (1989) 853864.

[63] Doherty, C., Maier, J., and Simkin, L., "DPP decision support in retail merchandising", Omega 21/1 (1993) 2533.

[64] Dutta, S., "Decision support for planning", Decision Support Systems 12/4-5 (1994) 337353.

[65] Dyer, J.S., Lund, R.N., Larsen, J.B., Kumar, V., and Leone, R.P., "A decision support system for prioritizing oil and gas exploration activities", Operations Research 38/3 (1990) 386396.

[66] Eckert, J.K., O'Connor, P.M., and Chamberlain, C., "Computerassisted real estate appraisal: a California Savings and Loan case study", The Appraisal Journal 61/4 (1993) 524532.

[67] Eden, C., and Ackermann, F., "Evaluating strategy its role within the context of strategic control", Journal of the Operational Research Society 44/9 (1993) 853865.

[68] El Sherif, H., and El Sawy, O.A., "Issuebased decision support systems for the Egyptian cabinet", MIS Quarterly 12/4 (1988) 551569.

[69] Elimam, A.A., "A decision support system for university admission policies", European Journal of Operational Research 50/2 (1991) 140156.

[70] Esteva, J.C., Tummala, V.M., and Antiochia, S., " Decision support system for local area network procurement: A case study", Project Management Journal 6/2 (1993) 514.

[71] Evans, J.R., "A microcomputerbased decision support system for scheduling umpires in the American Baseball League", Interfaces 18/6 (1988) 4251.

[72] EvansCorreia, K., "Putting decisions through the software wringer", Purchasing 110/5 (1991) 6263.

[73] Extejt, M.M., and Lynn, M.P., "Applications of decision support systems by teacher union negotiations", Journal of Collective Negotiations in The Public Sector 23/1 (1994) 5972.

[74] Farwell, D.C., "Decision support for human rights: a case study", Journal of Applied Business Research 9/2 (1993) 9296.

[75] Fazlollahi, B., and Gordon, J.S., "CATCH: Computer assisted tracking of criminal histories system", Interfaces 23/2 (1993) 5162.

[76] Fedrizzi, M., Kacprzyk, J., and Zadrozny, S., "An interactive multiuser decision support system for consensus reaching processes using fuzzy logic with linguistic quantifiers", Decision Support Systems 4/3 (1988) 313327.

[77] Feldman, R.M., Lively, W.M., Slade, T., McKee, L.J., and Talbert, A., "The development of an integrated mathematical and knowledgebased maintenance delivery system", Computers & Operations Research 19/5 (1992) 425434.

[78] Ferland, J.A., and Fleurent, C., "Computer aided scheduling for a sport league", INFOR 29/1 (1991) 1425.

[79] Ferland, J.A., and Fleurent, C., "SAPHIR: A decision support system for course scheduling", Interfaces 24/2 (1994) 105115.

[80] Ferland, J.A., and Guénette, G., "Decision support system for the school districting problem", Operations Research 38/1 (1990) 1521.

[81] Flamholtz, E.G., Searfoss, D.G., and Coff, R., "Developing human resource accounting as a human resource decision support system", Accounting Horizons 2/3 (1988) 19.

[82] Forgionne, G.A., "HANS: A decision support system for military housing managers", Interfaces 21/6 (1991) 3751.

[83] Fox, B., "Kmart tackles distribution with 'CLAS'", Chain Store Age Executive 67/1 (1991) 6068.

[84] Franz, L.S., "Data driven modeling: An application in scheduling", Decision Sciences 20/2 (1989) 359377.

[85] Franz, L.S., and Foster, S.T., Jr., "Utilizing a knowledgebased decision support system as total quality management consultant", International Journal of Production Research 30/9 (1992) 21592171.

[86] Friend, J., "New directions in software for strategic choice", European Journal of Operational Research 61/12 (1992) 154164.

[87] Gangneux, P., "A short term forecasting DSS for improving the sales/manufacturing linkage", Engineering Costs & Production Economics 17/1-4 (1989) 369375.

[88] Gear, A.E., and Read, M.J., "Online group process support", Omega 21/3 (1993) 261274.

[89] Gensch, D.H., Aversa, N., and Moore, S.P., "A choicemodeling market information system that enabled ABB Electric to expand its market share", Interfaces 20/1 (1990) 625.

[90] Gleeson, M.E., and Ottensmann, J.R., "A decision support system for acquisitions budgeting in public libraries", Interfaces 24/5 (1994) 107117.

[91] Goetschalckx, M., "A decision support system for dynamic truck despatching", International Journal of Physical Distribution & Material Management 18/6 (1988) 3442.

[92] Gopalakrishnan, M., Gopalakrishnan, S., and Miller, D.M., "A decision support system for scheduling personnel in a newspaper publishing environment", Interfaces 23/4 (1993) 104115.

[93] Grabot, B., "A decision support system for variable routings management in manufacturing systems", Fuzzy Sets and Systems 58/1 (1993) 87104.

[94] Green, P.E., and Krieger, A.M., "Modeling competitive pricing and market share: Anatomy of a decision support system", European Journal of Operational Research 60/1 (1992) 3144.

[95] Guida, M.M., Marchesi, P., and Basaglia, G., "Knowledgebased decision support systems for manufacturing decisionmaking: The Pirelli Experience", Information and Decision Technologies 18/5 (1992) 347361.

[96] Haddock, J., and Hartshor, T.A., "A decision support system for specific machine selection", Computers & Industrial Engineering 16/2 (1989) 277286.

[97] Hadzinakos, I., Yannacopoulos, D., Faltsetas, C., and Ziourkas, K., "Application of the MINORA decision support system to the evaluation of landslide favourability in Greece", European Journal of Operational Research 50/1 (1991) 6165.

[98] Hämäläinen, R.P., "Computer assisted energy policy analysis in the parliament of Finland", Interfaces 18/4 (1988) 1223.

[99] Hamilton, B.C., and Stein, D.E., "AT&T's KORBX system: Solving the unsolvable", AT&T Technology 4/3 (1989) 3641.

[100] Han, S.-Y., Kim, T.J., and Adiguzel, I., "Xplanner: a knowledgebased decision support system for facility management and planning", Environment and Planning B 18/2 (1991) 205224.

[101] Hatcher, M., "A video conferencing system for the United States Army: Group decision making in a geographically distributed environment", Decision Support Systems 8/2 (1992) 181190.

[102] Hendry, L.C., "COPP: A decision support system for managing customer enquiries", International Journal of Operations & Production Management 12/11 (1992) 5364.

[103] Hendry, L.C., Elings, P., and Pegg, D., "Production planning for an artist studio a case study", European Journal of Operational Research 64/2 (1993) 1220.

[104] Higgins, R.G., Jr., Valais, G.A., and Dillavou, J., "Proactive debt management using MunEase", Government Finance Review 5/5 (1989) 3637.

[105] Hill, A.V., Giard, V., and Mabert V.A., "A decision support system for determining optimal retention stocks for service parts inventories", IIE Transactions 21/3 (1989) 221229.

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Any questions or comments? You can contact me at :

sbeom@semovm.semo.edu

Department of Management
Harrison College of Business
Southeast Missouri State University

 

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